Frequently Asked Questions
Everything you need to know about our clever accessories and jewelry.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days, while international shipping times vary by location.
What is your return policy?
We accept returns on most items within 30 days of delivery, provided they are in their original, unworn condition. Please note that for hygiene reasons, earrings are final sale.
What materials do you use for your jewelry?
Our pieces are primarily crafted from high-quality stainless steel, brass with gold plating, and hard enamel. Check individual product descriptions for specific material details and care instructions.
Do you ship internationally?
Yes, we ship to most countries worldwide! International shipping rates and estimated delivery dates are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has been handed off to the carrier, you will receive a shipping confirmation email containing a tracking number and a link to monitor its progress.
What should I do if my item arrives damaged?
We take great care in packaging, but if your item arrives damaged, please email our support team within 48 hours of delivery with photos of the damage so we can arrange a replacement.